Air Fryer Troubeshooting



      The Air Fryer will not turn on

  • Make sure the Air Fryeris plugged in.

     

          Foods are not completely cooked

    • Increase the cooking temperature or time.

       

            Foods are over cooked or burned

      • Decrease the cooking temperature or time.
      • Make sure food items are not too large and not touching the heating elements.

         

              Food cooked uneven

        • Preheat the Air Fryer.
        • Foods that are stacked on top of each other or close to each other need to be shaken or fipped during cooking.

           

                White smoke or steam is coming out of the Air Fryer

          • The Air Fryer may produce some white smoke or steam during cooking. This is normal.

             

                  Foods are not crispy after air frying

            • Spraying or brushing a small amount of oil on foods can increase crispiness.

               

                    The air fryer has a plastic smell

              • Any air fryer may have a plastic smell from the manufacturing process. This is normal. Follow the instructions for a Test Run to get rid of the plastic smell. lf a plastic smel is stillpresent, please frying several pieces lemon.

                 

                      A thermometer shows that the AirFryer temperature is different fromthe Air Fryer setting

                • Commonly used thermometers usually have low sensitivity andtake over 10 minutes to measure the correct temperature. Thiswill not affect cooking.

                   

                        Display shows Error code" E1"

                  • There is an open circuit in the temperature monitor.
                  • Contact Customer Support.

                     

                          Display shows Error code" E2"

                    • There is a short circuit in the temperature monitor.
                    • Contact Customer Support.

                       

                            Display shows Error code" E3"

                      • The air fryer is overheat protection has activated. Turn off andunplug the air fryer and let it to cool completely.